- Delivery & Returns
The Suunto DX is a compact dive computer that needs special tools and equipment to change the battery without compromising the seal integrity or damaging the delicate internal electronics. Our on-site technicians are all Suunto trained and certified for complete peace of mind.
We offer both drop-in and post in battery change options if you are unable to visit our London Store. We always advise getting your Transmitter Battery changed at the same time as the watch - that way you know you are all ready to go.
The turnaround for the Suunto DX Dive Computer Battery Replacement is 5-7 days. We also offer a two-hour express service if you are really pushed for time - please note this is subject to availability so check with us before proceeding.
Mike's Dive Store is one of the few fully authorised Suunto Level 1 service centres in the UK capable of carrying out all Suunto battery changes and servicing in store. Not only do our technicians need to meet Suunto's stringent test standards, but our servicing department also has to meet certain environmental and equipment requirements including dust free and Electro Static Discharge (ESD) protected workstations, controlled humidity levels as well as the use of approved tools and genuine service kits. We also pressure test all battery replacements and repair work to four atmospheres to ensure all seals are watertight before returning the computer to the customer. You can find out more about the pressure testing of dive computers HERE.
Please note that due to the deterioration of batteries and o-rings we can only use our own stocks of genuine kits to ensure you get the maximum life out of your battery and optimal seal integrity. Our kits are carefully monitored and rotated to ensure our stock is always fresh.
Please note that servicing products are excluded from the free UK delivery offer as we use a suitably insured next business day courier service to ensure your equipment is protected against damage or loss.
We offer free tracked UK standard delivery on orders over £50. We are also offering extended returns until Jan the 31st just in case that Xmas present isn't quite right :)
Standard UK delivery and Next Business Day UK delivery rates are calculated at checkout and offers a number of courier options for maximum convenience to you.
International shipping rates depend on items, shipment weight and destination. Shipping costs are calculated at checkout.
Estimated delivery times are shown during checkout and reflect your chosen delivery method.
If you change your mind, it doesn’t fit, or you become inflicted with buyer’s regret - that's OK!
Mike's Dive Store offer an extended returns policy of 30 days - so you can be rest assured if the suit, piece of diving equipment or gift doesn't suit then just send it back, and we will either exchange it or offer a full refund less any postage costs. Too easy!
Please note that there are some special order items on our website that will be subject to a 20% re-stocking fee, but we will let you know about these items before we 'special order' them so that you are aware of this. If this is the case we can always help with correct sizing so that we minimise the risk of return.
Stock that shows as 'In Stock' in either location can be shipped for a next day service. If the item is only showing as available 'In Suppliers Warehouse' will only be able to be shipped on a 2-3 days service.
If you would like to collect your items from our Chiswick Store and save yourself the postage costs please simply choose 'Pick up location' at checkout