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Careers

Positions Vacant:

Mike's Dive Store

1). FULL TIME CUSTOMER SERVICE COORDINATOR VACANCY AT MIKE'S DIVE STORE IN CHISWICK. 

Rare and exciting opportunity to join our team in London's largest dive store. As our Store continues to grow, so does our need to grow our team to support it. Therefore we are seeking the next customer service guru who loves people, lives and breathes sales & has experience in a customer service support role. Some diving experience (working in or simply enjoying as a sport) is necessary.

We run a busy diving shop in Chiswick and the right candidate will need to be very hands on and customer facing when in the shop - selling our dive gear, offering dive advice, converting sales as well as also being customer support focused when responding to incoming phone calls and emails.

Attention to detail, superior level of customer service & being a team player are essential qualities. You must be computer literate, be able to work in a fast paced environment & have the right to work in the UK. Great rates of pay and prospects for correct candidate.

Must be available to work Saturdays.

We're a bunch of hard working, passionate divers who love a laugh. If you think you're keen to join our crew, we'd love to hear from you.

Please email the Store Manager Christian, with a cover letter and your CV outlining your sales / retail experience.

shop@mikesdivestore.com


2). E-COMMERCE MANAGER VACANCY AT MIKE'S DIVE STORE IN CHISWICK. 

Our website is an important sales channel for us and we are looking for a bright, motivated individual to join us as our eCommerce Manager in Chiswick, West London. Reporting to the CEO, you will be involved with all aspects of the website and responsible for the on site content, website development, ensuring strong conversion on site as well as growing traffic through online marketing – PPC, Paid Social, SEO, Affiliates and google shopping.

As a member of the eCommerce team, plan, implement and manage website developments and functional improvements to improve conversion rate. Work with our agency to plan and review performance of PPC Campaigns, SEO Campaigns and Paid Social Campaigns and manage our google shopping feed. Support day-to-day trading of our 3 different channels: launching products, site merchandising, sales launches and promotions, managing daily and weekly eCommerce reporting.

Essential Skills & Experience

  • To apply for this role you MUST have experience within e-commerce within a retail brand.
  • Ideally at least 2 years Online Marketing (Paid Search and Paid Social) experience
  • Good analytical skills
  • Excellent attention to detail and strong organisational skills
  • The ability to help manage complex development projects under tight schedules
  • Excellent communication skills & highly numerate
  • Strong IT skills and quick to learn new systems
  • Good Microsoft Excel Skills Flexible and proactive
  • Knowledge and interest in UX, CRO, AB Testing, SEO, PPC

Great opportunity for the right candidate - scuba diving experience advantageous but not essential as we have that area covered. Just a good sense of humour, attention to detail, ability to work in a fast paced environment and want to deliver the best possible service to our clients.

To apply please email our CEO, Steve, with a covering letter and your CV outlining your relevant experience.

steve@mikesdivestore.com


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