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Returns Policy

30 Day Extended Returns Policy

Mike's Dive Store always offer an extended returns policy of 30 days - so you can be rest assured if the suit, piece of diving equipment or gift doesn't suit then just send it back and we will either exchange it or offer a full refund less any postage costs. As we understand sometimes in our hectic lives it takes a little longer than thought, to get round to things!

Returning Goods

Returning goods to us is easy and straight forward. Simply read the following few notes and follow the step-by-step instructions.

  • Simply pop it in the post or use the Collect + Service and insert a note with the name of the person that it was ordered by.
  • The address to send back the goods to is as follows:
    Mikes Dive Store - Returns Dept.
    113 Power Road
    W4 5PY
  • Collect + is a service whereby you can book a return online and deliver to a number of participating local outlets making returning an item even easier than going to the post office - If you would like to use Collect + Service then please just follow this link
  • We aim to deal with any returned items within 2-3 days of receiving them and will contact you as soon as we have had an opportunity to deal with the return.
  • Please note items sold on clearance are non-returnable due to the nature of the sale - This does not affect your statutory rights.


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