- Delivery & Returns
The Suunto Stinger and Spyder were the first truly advanced computer watches that Suunto produced but they definitely didn't feature user changeable batteries. Changing the battery on these computers is fiddly and a wrong slip of a tool can irreparably damage the computer. Our technicians are fully certified to change these batteries and have all the genuine tools and equipment to do a perfect job.
We offer both drop off and post in servicing options with a two hour express service if you pushed for time. If you are posting in your computer then please remember to include your contact details and a return shipping address. We always recommend using a recorded delivery service.
We are one of the few fully authorised Suunto Level 1 service centres in the UK capable of carrying out all Suunto battery changes and servicing in store. Not only do our technicians need to meet Suunto's stringent test standards but our servicing department also has to meet certain environmental and equipment requirements including dust free and Electro Static Discharge (ESD) protected workstations, controlled humidity levels as well as the use of approved tools and genuine service kits. We also pressure test all battery replacements and repair work to four atmospheres to ensure all seals are watertight before returning the computer to the customer. You can find out more about the pressure testing of dive computers HERE.
Please note that due to the deterioration of batteries and o-rings we can only use our own stocks of genuine kits to ensure you get the maximum life out of your battery and optimal seal integrity. Our kits are carefully monitored and rotated to ensure our stock is always fresh.
Please note that servicing products are excluded from the free UK delivery offer as we use a suitably insured next business day courier service to ensure your equipment is protected against damage or loss.
We offer free tracked UK standard delivery on orders over £50.
Standard UK delivery is from £3.50 for orders under £50 and sent using Royal Mail untracked First Class delivery. Order by 2pm on a working weekday, and we will aim to dispatch the same day.
Next Working Day for the UK is from £6.50.
International shipping rates depend on items, shipment weight and destination. Shipping costs are calculated at checkout.
Estimated delivery times are shown during checkout and reflect your chosen delivery method
If you change your mind, it doesn’t fit, or you become inflicted with buyer’s regret - that's OK!
Mike's Dive Store offer an extended returns policy of 30 days - so you can be rest assured if the suit, piece of diving equipment or gift doesn't suit then just send it back, and we will either exchange it or offer a full refund less any postage costs. Too easy!
Please note that there are some special order items on our website that will be subject to a 20% re-stocking fee, but we will let you know about these items before we special order them so that you are aware of this. If this is the case we can always help with correct sizing so that we minimise the risk of return.