FREE UK SHIPPING ON PURCHASES OVER £50 ** 0% FINANCE ON ORDERS OVER £500 ** NEXT DAY DELIVERY AVAILABLE

It's All Part of the Service At Mike's Dive Store

September 02, 2019

It's All Part of the Service

We may be one of the biggest online dive equipment retailers in the UK but we still believe in providing traditional brick and mortar dive shop customer service, support and values. Every single one of our staff that greets you in the shop, answers the phone to you or replies to your emails is a trained diver that lives and breathes diving. Collectively across the company there aren't many places around the world we haven't explored or dive conditions we haven't been in.

There are other dive stores and retailers in the UK that don't share our beliefs or follow our ethos and, to be honest, we're not really sure why. Scuba diving is a specialist and technical activity which means all of our customers are relying on our team to provide advice and assistance based on not only training but also experience. If a dive store's staff don't dive then surely their ability to advise is limited at best!

Similarly whether a customer buys a regulator set, a BCD, a dive computer, a prescription mask and lenses, a complete set or just a snorkel we belief it is absolutely part of the service that we assemble equipment if desired, help setup computers or whatever it is we can do for you to get the most out of your new purchase. We don't charge for equipment assembly or testing of new kit.

The service we provide is extremely important to us and we'll continue to develop what we do and how we do it to ensure you get the best service and value possible from us.



Also in Mike's London Dive Store Blog

Suunto D4i Novo Copper Dive Computer
Suunto D4i Novo Copper Dive Computer

October 04, 2019

The Suunto D4i Novo Copper is one of our favourite computers and also our most popular.
Read More
How To Care For A Wetsuit
How To Care For A Wetsuit

September 10, 2019

A wetsuit is an investment. Take care of it and it will last for years
Read More
Atomic Swivel Hose Quality Alert
Atomic Swivel Hose Quality Alert

September 03, 2019

Important Notice!! Quality alert for Atomic low pressure swivel hoses
Read More
Back to the top